Public Service Staff Management: the Case of Ukmergė Municipality

Abstract

The article deals with the issues of public service staff management in Lithuanian municipalities. Based
on the OECD SIGMA report and other documents, it is analyzed how Lithuania′s civil service corresponds
to the so-called “principles for the European Administrative Space.” Secondly, the case of Ukmergė
municipality personnel management is presented. It is argued that the most problematic staff management
issues are motivation, planning of staff demand and evaluation of official duties. Staff training and
qualification improvement are the best organized staff management elements in municipality. The paper
argues that in spite of very positive Lithuania′s civil service evaluation, in Lithuanian municipalities staff
management is a fragmented “ad-hoc” process, it lacks managerial skills and is reactive rather than proactive.