Improvement of Internal Administration of Lithuanian Municipalities
Keywords:
public administration, municipality, efficiency, internal administration, democracy development, innovations.Abstract
The author examines modern means of public administration improvement such as New Public
Management, E-government, strategic planning, Total Quality Management, administrative creativity etc. All
these means are grouped into efficiency, innovations and means for democracy development. 2003-2004 the
research was carried out in 20 Lithuanian municipalities. The research pointed such tendencies of internal
municipalities’ administration as more effective communication channels, public servants involvement in the
decision-making process, the evaluation of civil servants demands for training, the development of procedure
evaluating the effectiveness of training, the implementation of faster IT development, citizens involvement in
institutions` management.
