Improving Public Governance by Using Performance Evaluation and Knowledge Management Approaches

Abstract

In this article interrelationship between public governance, Knowledge Management and performance
evaluation is discussed. It is argued that Knowledge Management which is defined as steering of processes of
creation, sharing and application of knowledge by use of information and communication technologies is
related to performance evaluation which includes performance measurement and program evaluation. In
the processes of performance measurement and evaluation certain knowledge is created which should also
be efficiently distributed and properly applied. Knowledge Management systems could be measured and
evaluated too. In the paper the concept of „public governance“ as the new paradigm of public administration
which differs both of traditional public administration and the New Public Management, is formulated. The
arguments are presented that specific Knowledge Management strategies as well as performance evaluation
could contribute to implementation of principles of good public governance.