A Global View on eGovernment and eGovernance in Switzerland
Keywords:
e. government; e. governance; Public Administration in Switzerland, Strategy of e. government.Abstract
In this work we propose a framework to give a global analysis of eGovernment and eGovernance in
Switzerland. First we discuss the eGovernment strategies and the eGovernance policies of the Federal Government,
of the Cantons and of the largest cities in Switzerland in order to identify the overall directions of
the Swiss ePolicies. We then propose a mean of measuring the proximity of eGovernment and its different
generic functions. In order to do so we analyzed different international studies and defined an indicator
based on 21 elements of measures grouped in six dimensions of proximity. In this paper we present briefly the
results of two surveys conducted in 2002 and 2003 on the official Websites of the French-speaking Swiss
Cantons. To conclude this work we give some hints for the application of a methodology based on proximity
measurement.