Legal Challenges of Digital Transformation of Public Administration Bodies in Ukraine
DOI:
https://doi.org/10.5755/j01.ppaa.25.1.42012Abstract
As the public sector undergoes a digital transformation, digital technologies are systematically incorporated into government operations, service delivery, and citizen interactions with the goal of improving responsiveness, efficiency, and transparency. The aim of this article is to analyse the main legal challenges of digital transformation in public administration, with a particular focus on data protection, cybersecurity and inclusiveness, and develop practical recommendations for harmonising Ukraine's legal framework with EU standards. The study applied a theoretical and legal approach based on the principles of the rule of law, legal certainty, proportionality, and the protection of fundamental human rights. Important components of digital transformation are inclusiveness and accessibility. Compatibility is another important factor that guarantees the seamless flow of data between government systems and boosts service effectiveness. Data-driven decision-making uses analytics to shape policy, optimise resource allocation and forecast population needs. A reliable model of digital governance exists at the EU level, backed by important treaties that uphold individual liberties, foster competition and innovation, and advance a single digital market. However, certain legal relationships are unregulated in Ukraine, while the regulatory framework is antiquated. This issue impedes the adoption of modern digital tools and global e-governance trends. Although there has been some noticeable progress, the war has significantly disrupted legal and technical infrastructure reforms. A dynamic legal framework that ensures inclusivity and accessibility while adjusting to technology advancements is required to handle these legal concerns.
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