Electronic Governance Spread and Researches in Lithuania
Keywords:information technologies, electronic government, government institutions internet Websites, communication by e-mail.
Results of the research “Quality of communication between citizens and governance using the Internet” are analysed
in detail and some comparisons are made on the bases of similar surveys conducted in other countries on a topic of
electronic governance. Different information evaluation criteria were used in survey describing the communication
between citizens and every government institution’s group (ministries, local authorities). Those criteria were set in
accordance with international and Lithuanian legal acts. Internet websites of Lithuanian governance institutions,
communication between citizens and governance via e-mail was analysed in article too.